ADEKplus – Privacy Policy
ADEKplus multivitamins
for your Health & Wellbeing .

ADEKplus is a food supplement developed for people with pancreatic exocrine
insufficiency such as commonly found with Cystic Fibrosis

Purchase ADEKplus

Who we are

In this Privacy Policy ("we", "us" "our") means BGP Products Ltd.

By using this Website you are consenting to the Collection use and transfer of your data in accordance with this Privacy Policy.

We are committed to respecting your privacy ensuring that your privacy is protected.

We have divided our Privacy Policy into the following sections.  To go directly to a specific section please click on the title below:

What this privacy policy covers

This Privacy Policy together with our Terms of Use and Terms of Sale Policy. This Privacy Policy explains the terms on which we process any personal data we collect from you, or that you provide to us, together with information about our use of cookies on the Website

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

How to contact us.

If you have any questions or complaints regarding our privacy policy or practices, please contact us by telephoning our customer service team at 0800 249 41 66 or by writing to us at

Why we collect your personal data

We collect your personal data so that we can process your order for our products on our Website and deliver the order to you. We also collect your personal information to help us better understand you and enable us to personalise the Website to your needs.

We use your information to:

  • contact you in relation to your order;
  • carry out our obligations arising from any contracts entered into between you and us;
  • manage, develop and improve the Website;
  • tell you about important changes to the Website and/or products;
  • check and verify your identity;
  • operate your account
  • personalise our service to you; and/or

Information we collect

We collect personal information, which you elect to provide to us, when you register and/or order products from our Website.

We may collect information about you (such as your name, email address, phone number, shipping address, card payment information and other information relevant to customer surveys, orders, and/or offers) when you:

  • visit the Website;
  • register on or buy products on the website; or
  • contact us via e-mail, phone or letter.

We may collect information about your computer, including where available your IP address, operating system and browser type for system administration. This is statistical data about our users' browsing actions and patterns and does not identify any individual.

How long do we keep your personal information?

We only keep your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at

We only keep and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA").

It may also be processed by staff operating outside the EEA who work for us for one of our suppliers or distributors. Such staff may be engaged in, among other things, the processing of your payment details and the provision of support services.

By submitting your personal data, you agree to this transfer, storing or processing of your persona data outside the EEA. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information we will use procedures and security features to try to prevent unauthorised access.

Regardless of where the data is stored or processed, BGP will do its best to ensure that all personal data is processed in accordance with this Privacy Policy.

Disclosing your information

We will never disclose your information to anyone outside of BGP Products Ltd/Mylan Group except where:

  • we have your consent;
  • we are required or permitted to do so by law (such as when we believe that disclosure is necessary to protect our rights and/or comply with  a judicial proceeding, court order, or legal process);
  • other companies who provide a service to us as part of our order process require that data (i.e. delivery companies, payment providers);
  • companies who send out email communications on our behalf; or
  • there are successors in title to our business.

We will never share your data with other companies for marketing purposes.

Marketing and customer research

With your prior agreement, we may contact you with details of our offers and information about our products.

It is entirely your choice if you wish to receive such marketing information from us.

If you wish to request that we no longer send you our offers and information about our products contact us at


What are cookies? A cookie is a small file which asks permission to be downloaded to your personal computer, mobile or other device when you visit a website. This information is then sent back to the originating website on each subsequent visit or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.

What do cookies do? Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Cookies we use on the Website.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline coolies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

The Website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy.

You should exercise caution and look at the privacy policy applicable to the website in question.

Addressing privacy concerns

Accessing your information. To ask a copy of the information we hold about you, write to Provision of such information is not currently subject to the payment of a fee.

If any of your details are incorrect or incomplete, let us know and we will amend them for you as soon as possible.

Changes to our Privacy Policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Any changes will be effective as soon as they are posted on this page.

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